Your team has the Giant training.
Now bring it to the sales floor.
FloorMark turns Giant sales training into better habits on the sales floor, and better results at the register.
Get started for under $1,000
Training only matters when it shows up on the sales floor.
Your team already has learned the products. They've been introduced to the selling approach. They know what a good customer conversation should look like.
Is it actually happening on the floor?
FloorMark shows you what’s happening, and what to do next.
Turn Giant training into everyday performance.
FloorMark doesn't replace that training. It closes the loop.
See how the training is showing up on the floor. Coach the gaps. Reinforce the right skills. Repeat.
You’re not starting from scratch.
The rep gets focused feedback and is guided to review relevant training content. Their manager gets guidance on what to reinforce and how to coach it.
Better selling behaviours show up in the numbers.
Give people something specific to work on.
Repeat FloorChecks build stronger habits and keep the team focused on the behaviours that drive better sales results.
2-FloorCheck Report
1-Mystery Shop Visit
Turn the interaction into useful insight
See what’s really happening on the floor.
Every FloorCheck is measured against Giant training so you can see what’s working, what’s being missed and where to focus next.
A FloorMark mystery shopper captures an actual sales interaction, giving us a real-world view of how the training is showing up with customers.
4-Sales Growth
3-Focused Coaching
TRAIN → CHECK → COACH → REINFORCE → REPEAT
Levels up training from being an event to an improvement cycle.
Master Trainer Rick Maddison reviews each report for optimal results
Get more from the training you already have
Turn training into better sales floor performance
When your team more consistently practices the training skills in customer conversations it drives more sales.
Better selling behaviours
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Your team puts the training into practice, asking better questions, uncovering needs and making great recommendations.
Better customer conversations
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Customers feel heard and understood, with helpful advice that makes buying easier and builds trust.
More customers buy + buy more
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More conversations turn into sales, and customers leave with more.
Sales growth
More customers buying, and buying more drives sales growth.
Training creates value when behaviour changes.
FloorChecks help you measure it, coach it and reinforce it.
See what good coaching looks like.
See how a real customer interaction becomes focused feedback for the rep and a practical coaching conversation for their manager.
See it in action
The #1 reason this might not work for you
Managers need to discuss the feedback. Reps need to revisit the recommended training. And what they're working on needs to stay top of mind for better habits to form.
We can show you the path. Your team still needs to walk it.
The reports stay in a drawer.
Your next customer is already on their way
Give your team a better way to understand them, help them and make the sale.
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We’ve worked hard to make training that doesn’t feel like homework. Lessons are short, practical and entertaining, and even our FloorCheck reports are designed to be an easy, useful read.
But engagement still needs a champion. When management makes the training important, talks about it and reinforces it, the team is far more likely to do the same.
No three-hour seminars. No death by PowerPoint. The Ninja has standards.
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No. The core training is delivered online because it makes learning flexible, easy to revisit and simple to bring into onboarding.
But the system extends beyond the videos. You and your managers get access to Master Trainer Rick Maddison through live support and Ask Rick sessions to help put the training into practice.
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No — but they do have an important role.
We provide the training, FloorCheck analysis, rep feedback, coaching priorities, tools and guidance. Your managers make it part of how the team operates: reinforcing priorities in sales meetings and one-on-ones, following up on recommended training and getting new hires started.
We give managers something useful to coach instead of asking them to invent the coaching.
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If your people need to understand the customer, explain options, make recommendations and help someone confidently make the right purchase, there’s a good chance it will.
The Sales Ninja framework has been used across very different retail categories because the products change, but the fundamentals of a great consultative sales conversation don’t.
Not sure about your category? Ask us.
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That depends partly on what happens next.
The goal is a more confident, capable team having better customer conversations — and ultimately better sales performance. But skills improve through use, feedback and reinforcement, not simply by completing a course.
We’ll give your team the system and show them where to improve. They still have to put it into practice.